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Claim guides

Plain-English help for homeowners dealing with a property insurance claim.

Insurance estimate too low? What to do next

Why adjuster estimates come in low, how to find what is missing, and how to ask for a revised estimate without hiring anyone.

How to read an Xactimate estimate

What every column in an insurance repair estimate means: quantity, unit price, tax, O&P, RCV, depreciation and ACV.

Recoverable depreciation: how to get the rest of your claim

Replacement cost policies hold back depreciation until repairs are done. How to claim it before the deadline.

Hail or wind roof claim: 12 items adjusters often leave out

Drip edge, starter, ridge cap, ice and water barrier, steep and high-roof charges, waste, permits and more.

Contents inventory after a fire or total loss

How to rebuild a list of everything you owned, room by room, without spending months on a spreadsheet.